Hyatt Zilara Cancún

The resort is located in the heart of Cancún's famous hotel zone on the best beach in the city. It is only fifteen minutes away from downtown and 20 minutes from Cancún International Airport. It is also close to the best shopping malls, restaurants, and nightlife that this city has to offer. The resort has an elevator and features 285 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, and cash machine. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the parking lot (no extra charge). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs. Rooms feature a living room, a kitchen, and a bathroom. Air conditioning, central heating, and a fan ensure comfortable indoor temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar, and a desk are also available. Additional features include a refrigerator, a mini fridge, and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, a plug adapter, an alarm clock, and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower, a bathtub, and a whirlpool bath. A hairdryer, bathrobes, and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms. The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities such as cycling/mountain biking, beach volleyball, volleyball, and fishing or, for a fee, golf, are offered at the resort. With jet skiing, sailing, snorkeling, diving, and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, aerobics, and table football. There is a wellness area with a spa, sauna, steam bath, hammam, and a beauty salon. Subject to charge: massage treatments. An entertainment program and live music are also options for entertainment. Dining facilities include a dining room, a café, and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. Breakfast, lunch, and dinner are available. Diet meals, gluten-free meals, and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.