Moon Palace Cancun

Located in the entertainment center of Cancun, this luxurious hotel is just 8 km from the airport and steps away from public transport connections. It takes about 35 minutes by taxi to reach the city center, where guests will discover bars, restaurants, and nightclubs. The resort is equipped with an elevator and offers 4060 rooms, including 2031 double rooms. The multilingual staff (English, German, French) at the lobby reception is ready to assist you with check-in and check-out. Services such as luggage storage, a safe, currency exchange, and an ATM ensure a comfortable stay. Wireless internet access allows guests to stay connected while on vacation. The tourist office offers assistance for booking excursions. The resort provides various facilities for guests with disabilities, including wheelchair-accessible facilities. A variety of shops, including a supermarket and a gift shop, are ideal for shopping or simply browsing. The resort grounds feature a children's playground and a beautiful garden. Additional services include a newspaper stand, a television room, and a game room. Guests arriving by car can park their vehicles in the garage or parking lot. Other services and facilities include 24-hour security, a babysitting service, childcare service, car rental service, medical assistance, a shuttle service, room service, wake-up calls, laundry service, a hair salon, a coin laundry, and a hotel shuttle bus. There is a bike storage area available for guests. Bicycle rental service is also offered. The business center is available to meet guests' business needs and provides a fax machine. The rooms are equipped with air conditioning and individually adjustable heating. Guests can relax and enjoy sea views from the balcony or private terrace of select rooms. The rooms come with a double bed, a king-size bed, or a sofa bed. Extra beds can be requested. A safe, minibar, and desk are also available. Other features include a refrigerator, a mini-fridge, and a tea/coffee station. Additionally, an ironing set and a trouser press are provided. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock, and Wi-Fi (at no additional cost) are also available. A turn-down service offers guests added convenience. Slippers are included. The bathrooms are equipped with a shower, bathtub, and jacuzzi. A hairdryer and bathrobes are available for daily use. As a special feature, the bathrooms are also stocked with toiletries and a selection of towels. Guests can also book wheelchair-accessible rooms with wheelchair-accessible bathrooms. The resort features family rooms, non-smoking rooms, and one smoking room. There are indoor and outdoor pools and a children's bathing area. Pure relaxation in the jacuzzi, fun on the water slide, and refreshing drinks at the pool bar—guests will experience the richness and variety of a day in the water. A short break or an entire afternoon on the terrace, which features sun loungers and umbrellas, is well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, mini golf, golf, and fishing. With windsurfing, jet skiing, catamaran sailing, snorkeling, and scuba diving available, water sports enthusiasts will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, aerobics, and foosball. Various wellness options are available at the resort, including a spa, sauna, steam bath, hammam, beauty salon, massage treatments, and a solarium. Recreational facilities include an entertainment program, a kids' club, live music, a disco, and a nightclub. Dining facilities include a non-smoking restaurant, a dining room, a café, and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy the warm weather. Catering options include breakfast and all-inclusive meals. A continental breakfast buffet ensures a great start to the day. Lunch (buffet and fixed menu) and dinner (buffet, à la carte, and fixed menu) offer something for everyone. Special dietary meals and children's meals can be prepared upon request. Additionally, special catering options, picnics, and snacks are available. The show kitchen is a particularly special attraction. For guests, alcoholic and non-alcoholic beverages are included.