Grand Oasis Palm

The hotel is situated in Cancún's hotel zone, 5 km from the city center, near the Embarcadero (pier), from where tours depart daily to Isla Mujeres. There are numerous bars, restaurants, and shopping opportunities nearby. The airport is 20 km from the hotel. The resort was modernized in 2024. The resort has an elevator and features 514 rooms, including 452 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A luggage storage service, currency exchange service, and an ATM are available. Wireless internet access (no extra charge) allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the parking lot at no extra charge. Other services include a 24-hour security service, babysitting service (upon request and for a fee), car rental service, transfer service, translation services, laundry service, hairdresser, paging service, and a hotel doctor. A business center equipped with a projector, flip chart, pens, and photocopier is available. Larger events can be organized with the help of the conference service. Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. Guests can relax and enjoy sea views from the balcony or private terrace of some rooms. Rooms have either a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels, and WiFi (no extra charge). A hairdryer and a vanity mirror are provided in the bathrooms, which are equipped with a shower. For added comfort in the bathrooms, guests are offered cosmetic products. The resort has 62 family rooms and non-smoking rooms. While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing around in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. The complex offers a range of outdoor sports, including beach volleyball and jogging, or, for a fee, golf and fishing. With kayaking and aquafit available, the resort also caters to water sports enthusiasts. Jet skiing is organized by third-party operators. Sport and leisure facilities at the resort include a gym, yoga, and Pilates. Various wellness options, such as a spa, beauty salon, massage treatments, and anti-aging treatments, are offered for a fee. Leisure facilities include an entertainment program, kids' club, live music, dance club, and nightclub. Various dining options are available, including a non-smoking restaurant, café, and bar. An all-inclusive option is offered for catering. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and children's meals, for example. Diet meals, gluten-free meals, vegetarian dishes, and vegan food can be prepared upon request. The show cooking is a particularly special attraction. Alcoholic beverages and international brands are included in the price.